Knowledge Nuggets from Pat

Psalm 34:1-3 I will extol the Lord at all times; his praise will always be on my lips. My soul will boast in the Lord; let the afflicted hear and rejoice. Glorify the Lord with me; let us exalt his name together.

Be grateful to the Son for all he has done for you and me. If you find yourself navigating through a challenging phase in life, fire up the “grateful train,” and engage in heartfelt conversations with God. Acknowledge how thankful you are for the gift of waking up each morning, the presence of your beloved family, the companionship of your faithful canine friend, the convenience of your reliable car, the nourishment provided by your meals, and the treasured connections with your friends. As you embark on this grateful mindset, you will quickly realize that despite the existence of problems, your life is filled with abundant blessings. It is imperative to consistently remain attuned to your grateful side, as this will remarkably transform your attitude, spirit and ultimately, your entire day. By cultivating a grateful perspective, even your business life will experience a positive and profound shift.

"Finish your outdoor work and get your fields ready; after that, build your house."

Finding the Secret Sauce of Sales

Have you ever wondered what sets apart average salespeople from high performers? It's not just about working hard, as average salespeople often put in just as much effort, if not more. The real secret lies in spending more time with better prospects. According to renowned sales guru Sean Luce, average salespeople spend about 60% of their time with unqualified prospects. On the other hand, top salespeople invest 80% of their time with qualified prospects and customers. These high achievers start the qualifying process early by focusing their efforts on prospects that have the highest probability of being a good fit.

As our own Tom Millet wisely said, "Client retention begins with good prospecting." The type of prospects you call on can greatly impact the likelihood of renewal. It's not simply a matter of throwing spaghetti against the wall and hoping something sticks; it's about finding the stickiest spaghetti. As salespeople, we can easily get caught up in various tasks, but our primary responsibility is to safeguard our prospecting time. Let us remember the wisdom of Proverbs 24:27, Finish your outdoor work and get your fields ready; after that, build your house.

Now, let's dive deeper into the concept of "outdoor work." Our ultimate goal is to assist you in obtaining more time with better prospects, as face-to-face interactions with quality leads lead to increased sales. It's crucial to distinguish between "A" prime selling time activities and "B" non-selling time activities.

"A" Prime Selling Time Activities (Outdoor Work):
Being in front of prospects
Setting appointments
Servicing clients
Obtaining referrals

"B" Non-Selling Time Activities:
Preparation
Planning
Product knowledge

"B" time activities are important as they provide a foundation, direction, and motion. However, it's important not to delude yourself into thinking that motion equates to productive action. True action lies in engaging in "A" time activities that bring you closer to success. This doesn't mean that "B" time activities are unnecessary, but if you prioritize them over "A" time activities, you may feel a false sense of accomplishment, even though you're not making significant progress. Salespeople must understand the distinction between motion and action.

Let me encourage you with the following points:
Prioritize your outdoor work first.
Allocate more time to engage with better prospects.

Remember, success comes from dedicating your efforts to the right activities and investing time in valuable prospects. By focusing on high-quality interactions and strategic prospecting, you'll undoubtedly enhance your sales outcomes.

Wisdom Based Selling Insights

Dale Gerke - Bott Radio Network, WFCV Fort Wayne

Check out who's in our
Employee
Spotlight
Lisa Michaels
Kansas City Account Executive
Q: What advice do you wish your younger self would have heard when you were starting out in advertising sales?
A: Initially I went door to door to every small boutique in downtown San Francisco, I got to know all my neighborhood retailers, but they were too small to advertise on the radio. I think I would have wanted to tell myself to make sure I get companies that are large enough to afford to do the radio advertising.

Q: How do you create a good radio ad?
A: I think construction of the radio ad is real important. First you say something at the very beginning to grab their attention. Then you tell them about why you grabbed their attention - the company, the solution to whatever it was that you used to grab their attention. Then you finish it off telling the listener how they can get a hold of you. Know your audience, know who you're talking to.

Q: What is going to happen in September that is going to change your life?
A: I'm having two grandsons from two different sons, no twins, but they're being born within days of each other.

Did You Know?

Lisa had the staring role as a Southerner pitching a honey cured ham sandwich for Jack in the Box restaurants. The television ad allowed Lisa to earn her membership in the Screen Actor's Guild. Click the link below to hear more about this and Lisa's other surprising ventures.